After 32 years of hard service in a 15 knot wind my lower gudgeon failed on a Sunday. I called the folks at Flying Scot first thing Monday morning. By noon they had my boat in the shop and by noon on Wednesday, less than 48 hours after the call, the boat had been professionally repaired and was back in the water.They saved my vacation! Well done!
From first contact to delivery, our relationship with Tyler and the family and dedicated team at Flying Scot Inc. has been outstanding. Tyler was patient, knowledgeable, gracious and extremely helpful in guiding us in our decision making process. Upon delivery to Glen Lake, MI, Tyler was awesome in rigging the boat and taking us on an orientation sail. His experience and insight were shared in a humble and encouraging manner. Our boat is sensational, drawing rave reviews from family and friends who have sailed with us and the friends who have enjoyed the beautiful new boat on the water. We have the highest regard for all those involved in building our family’s sailing future. Bill Witler and family.
I can not express how thrilled I am with Flying Scot! Their customer service throughout the entire process of buying a new boat was beyond extraordinary. Tyler went above and beyond to work with us to insure our every need was met. The boat is absolutely stunning and sails like a dream. We could not be happier!
The over half century legacy of a Flying Scot sailboat speaks for itself; that is probably why you are reading this review. This is not by accident. The real legacy is the experienced team/family making them in the western Maryland town of Deer Park.
They not only have a passion for sailing, but also emphasize with the customer point of view. Our experience could not have been better! Although standard offers are Racing and Recreational models, they are knowable, flexible, and sensitive to customer desires.
We wanted our FS to be family oriented, but not preclude performance and future racing. “Fun” was the word we used to describe many of our choices. Tyler Andrews was able to take his considerable experience and design a boat to match our general description: detune racing model rather than building up a recreational model. Even spent extra effort to find custom color we wanted for the hull.
Only one word describes our experience working with the whole professional Flying Scot team to launch our new sailboat (Free Spirit): FUN!