Friday, March 31st was a sad day for us and a happy day for Dee as we wished her well in retirement with an afternoon party.  As much as we would have loved to invite all of our customers to Dee’s retirement party, we would have had people flying in from all over, and we packed the Cornish Manor as it was.  Dee’s last week here at FSI was filled with phone calls, cards, and emails wishing her a happy retirement. If she ever doubted that she made a difference in her career those doubts can now be firmly put to bed. She will make guest appearances occasionally when we are out of town.

Perhaps a nice addition to this blog will be Dee stories – stories of her overwhelmingly impressive customer service.

I know I was impressed when Karen was not in town to gather the title for a boat and trailer that had to go out the door. I did not know what I was going to do, when I heard Dee call from the other room, “I can do it!”  There was nothing Dee could not do while simultaneously getting pulled in a 100 different directions by 100 different things on her to do list every day. I guess her customers didn’t even know that while she was answering their phone call with a smile she was also ordering, shipping, and doing whatever else needed to get done on the back end. This was especially impressive during busy season while the rest of us were traveling.

Please feel free to share your Dee stories below!